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Getting Started With GetResponse

Get started in a few easy steps!

How do contacts add themselves to my campaign?

How do I access and use Multimedia studio? What is multimedia studio?

How do I change the email address and name my messages are from?

How do I customize the confirmation email?

How do I reset my password?

What is a campaign? How do I create a new campaign?

Campaign Settings

How can I disable double opt-in?

How can I enable instant notifications about new contacts?

How do I change the language of my confirmation message and campaign?

How do I change the name of a campaign?

How do I customize the confirmation page?

How do I delete a campaign?

How do I find a particular contact in one of my campaigns?

Where can I find my campaign settings?

Contacts

How can a contact unsubscribe from my campaign?

How do I blacklist email addresses or domain names, so they don’t receive my messages?

How do I move contacts to autoresponder sequence?

How is a custom field used?

Messages

Can I re-send a message I have sent previously?

Can my newsletters be viewed online?

Create Autoresponders

Create Newsletters

Create Template

GetResponse Inbox Preview

How can I create message with right-to-left text orientation?

How can I personalize my emails?

How can I preload messages from another account or campaign?

How can I send a newsletter to selected contacts only?

How can I set up an A/B Test?

How can I test my messages?

How do I add attachments to my messages?

How do I add extra unsubscribe links to the message?

How do I create a newsletter?

How do I create RSS-to-email?

I saved a newsletter as a draft. Where is it?

What is the difference between a plain text message and an HTML message?

What is time travel?

Why does my message look fine in the editor but “broken” when I receive it?

While creating my message, I selected several campaigns, and some subscribers are in multiple campaigns. Will they get multiple emails?

Autoresponders 2.0

Can I choose the days of the week to send my Autoresponders (i.e. only business days)?

Create Autoresponder

How do I change the intervals of time-based autoresponders?

How do I create a Time-Based Autoresponder?

How do I create an Event-Based Autoresponder?

How do I set the conditions for the autoresponder?

How do I use the calendar?

What does the “recurrent” checkbox mean?

What is the difference between a Newsletter and Autoresponder message?

Where can I find Autoresponder drafts?

Statistics

Can I track my sales with GetResponse?

How can I analyze results of my mailing?

My open rate statistics are not available. What may be causing this?

What are Complaints and Bounces? And why should I not add bounced emails onto my list?

What is click tracking?

What is open rate tracking?

Where can I find import statistics?

Where can I find out how my contacts opted-in to a specific campaign?

Where can I find subsctiption statistics?

Where can I see the statistics for a specific campaign or message?

Why does my statistics panel indicate that my newsletter was sent to fewer people than I have on my list?

Email Delivery and Compliance

What is the Spam Score check feature?

Why legal compliance is important?

Salesforce Application

How can I send a message using the GetResponse-Salesforce app?

How do I manage my contacts using the GetResponse-Salesforce app?

How do I set up the GetResponse-Salesforce integration?

Where can I see stats for sent messages sent from SalesForce?

Forms

How to create a Plain HTML web form?

How to create a sign-up form with GetResponse List Builder Wizard?

What are GetResponse List Builder Apps and how to use them?

Landing Page

How do I add PayPal button to the landing page?

How do I assign my own domain or subdomain to the landing page?

How do I create Landing Pages?

PayPal Integration for Effective Landing Pages

What statistics are available for the Landing Pages?

Where can I see who exactly signed up via particular landing page?

Webinars

GetResponse Webinars

Multi-user Management

What is Multi-user Management?

Building your list of contacts

How can I add a subscriber to one of my campaigns?

How can I import my list into GetResponse?

How do contacts add themselves to my campaign?

Email creator

Can I use my own HTML template for my message?

Creating a message in dual format (HTML + plaintext).

Creating your own template from scratch using basic blocks.

Editing a ready made template.

Editing options available inside Email creator.

How can I personalize my messages?

Where can I find HTML email templates inside GetResponse?

Billing and Pricing

Can I try GetResponse before I buy?

How can I convert my account from free-trial to paid?

How do I cancel the Landing Page add-on?

How to cancel an account?

What happens if my subscriber list exceeds the number of contacts allowed in my plan?

Where can I add my new credit card information?

Where can I view my billing information?

Social Media Integration

What Social Media Integrations are included in GetResponse?

How can I set GetResponse to update my Twitter and Facebook pages when I send a newsletter?

How can I capture new subscribers on my Facebook fan page?

How can contacts share my messages on social media sites?

Integrations

How do I install the GetResponse plug-in within WordPress?

PayPal integration

Surveys

How do I create a survey?

Can you capture contacts with a survey?

Can I redirect my contacts to my own thank-you page after the survey?

How do I include the survey link in my message so the respondent data isn’t anonymous?

Where can I view the results of my survey?

API and Dynamic Content

Where do I find the API key?

I am a developer. Where can I find documentation about API?

Miscellaneous

Clearing cache in Mozilla, Google and Firefox.

GetResponse iPhone App

How does campaign automation work?

Managing image gallery

What is a predefined field?

What is a REF tracking number?

Why is GetResponse badge displayed in my emails?